Multi-source ingestion
Documents, web pages, tickets, email and business-system content ingested and kept in sync.
Enterprise Knowledge & Memory Platform
MateKnowledge
Unify enterprise knowledge and manage agent memory — every AI answer grounded in evidence.
MateKnowledge is the enterprise knowledge and memory platform. It ingests documents, policies, cases and business materials, then parses, organizes and retrieves them, while managing agents' long- and short-term memory — so organizational experience compounds and AI understands the enterprise better over time.
Capabilities
Core capabilities
Deep document parsing
Layouts, tables, images and formulas parsed precisely; long documents chunked with structure preserved.
Hybrid retrieval & rerank
Semantic, keyword and graph retrieval combined with reranking for higher accuracy.
Agent memory
Session, user and organization memory so agents remember preferences, experience and past decisions.
Knowledge permissions
Visibility controlled by organization, role and classification — answers never overstep.
Knowledge operations
Hit analysis, gap discovery and freshness reminders keep the knowledge base alive.
Use cases
Use cases
Enterprise Q&A
Policies, processes and product materials answered instantly, with source citations.
Capturing expert know-how
Turn veterans' experience, cases and procedures into reusable organizational knowledge.
Long-term agent memory
Digital employees remember customers, projects and past outcomes, serving more precisely.
Ecosystem
Where it fits
MateKnowledge runs on the EASEOS foundation and shares its runtime protocol, skill system and governance with every other product — clear boundaries, interoperable capabilities.
Products
Work entry
Foundation
CloudOn-premise devicesDomestic tech stacksDatabasesBusiness systems
FAQ
FAQ
Is MateKnowledge just a knowledge base?
It manages both knowledge and memory: knowledge for the organization, memory for the long-term context of agents and users.
How do you prevent AI from making things up?
Every answer is grounded with source evidence, and the system says so clearly when no evidence exists.
Can unauthorized people see restricted knowledge?
No. Knowledge is isolated by organization, role and classification; retrieval and answers respect those boundaries.
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